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PRIVACY POLICY

Effective Date: October 5, 2026

Dolphin Pool Plastering LLC (“Dolphin Pool Plastering,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information submitted through our website, https://www.dolphinpoolplastering.com/ (the “Website”).

By using the Website or submitting information through our contact forms, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you contact us through the Website, we may collect information such as:

  • First and last name;

  • Street address, city, and ZIP code;

  • Telephone number;

  • Email address;

  • Information contained in your message or inquiry;

  • Information you voluntarily provide regarding your pool, property, requested services, or project.

We may also automatically receive certain technical information when you visit the Website, such as browser type, device information, IP address, pages viewed, referring website, and general information about how visitors use the Website.

We collect only information that we reasonably need for the purposes described in this Privacy Policy.

2. How We Use Information

We may use information we collect to:

  • Respond to inquiries and requests for estimates;

  • Contact you regarding requested pool-plastering or pool-related services;

  • Schedule consultations, estimates, or services;

  • Communicate with you regarding an existing or potential project;

  • Provide, maintain, and improve our Website and services;

  • Respond to customer-service requests;

  • Maintain business records;

  • Protect the security and integrity of our Website and business;

  • Comply with applicable laws, regulations, legal processes, or governmental requests; and

  • Detect, prevent, or address fraud, abuse, security issues, or other unlawful activity.

We do not use information submitted through our contact form for purposes unrelated to our business unless permitted or required by law or with your consent.

3. How We Share Information

We may share information with service providers and other parties when reasonably necessary to operate our business or provide our services.

These parties may include:

  • Website hosting and website-management providers;

  • Email and communications providers;

  • Information-technology and security providers;

  • Scheduling or customer-management providers;

  • Professional advisers, such as attorneys, accountants, insurers, or other professional service providers;

  • Government authorities or law-enforcement agencies when required or permitted by law; and

  • A purchaser, successor, or other party involved in a merger, sale, restructuring, or transfer of some or all of our business assets, where permitted by law.

We do not sell your name, telephone number, email address, or other contact information as a standalone mailing list.

4. Website Providers and Third-Party Services

Our Website may be hosted or supported by third-party service providers. Those providers may process certain information on our behalf in order to provide website hosting, security, analytics, communications, or other technical services.

Third-party services may have their own privacy policies and terms. We encourage you to review the privacy practices of third-party services that you use.

5. Cookies and Similar Technologies

The Website may use cookies, analytics tools, pixels, or similar technologies to operate the Website, improve functionality, understand Website traffic, maintain security, or measure the effectiveness of our advertising.

Depending on the services enabled on the Website, third parties may collect information about your interaction with the Website.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

6. Communications

If you provide your telephone number or email address, we may use that information to respond to your inquiry or communicate with you regarding requested services, estimates, appointments, projects, or other legitimate business matters.

Submitting a contact form does not by itself guarantee that Dolphin Pool Plastering will accept a project or provide services.

7. Protection of Information

We take reasonable measures appropriate to the nature of the information we maintain to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no website, electronic transmission, storage system, or method of communication can be guaranteed to be completely secure.

Nevada law requires covered data collectors maintaining personal information to implement and maintain reasonable security measures. We take reasonable measures consistent with the nature of the information we maintain.

8. How Long We Keep Information

We retain information for as long as reasonably necessary for legitimate business purposes, including responding to inquiries, providing services, maintaining business and tax records, resolving disputes, complying with legal obligations, and enforcing our agreements.

Retention periods may vary depending on the type of information and the circumstances under which it was collected.

9. Reviewing or Correcting Your Information

If you believe that information you submitted to us is inaccurate or you would like to request that we review information associated with your inquiry, you may contact us using the information below.

We will consider and respond to requests as required by applicable law.

10. Nevada Privacy Rights

Nevada law provides certain privacy rights in circumstances covered by Nevada's privacy statutes.

Where applicable, consumers may have rights concerning certain information collected through an Internet website or online service, including rights relating to review or correction of covered information and certain opt-out rights.

Requests may be submitted using the contact information provided below.

Nothing in this Privacy Policy is intended to waive or limit any rights that cannot lawfully be waived or limited.

11. Do Not Track

Some web browsers offer a “Do Not Track” setting. Because there is not a uniform industry standard for responding to Do Not Track signals, the Website may not respond to all such signals.

12. Children's Privacy

Our Website is intended for adults and is not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13 through the Website.

13. Third-Party Websites

The Website may contain links to third-party websites, including manufacturers, suppliers, social-media platforms, or other websites.

Dolphin Pool Plastering LLC is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party website before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make material changes, we may update the Effective Date above and provide additional notice when required by applicable law.

Your continued use of the Website after an updated Privacy Policy becomes effective constitutes acceptance of the updated policy to the extent permitted by law.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us through our contact form.

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WEBSITE TERMS OF USE

Effective Date: October 5, 2026

Welcome to the website of Dolphin Pool Plastering LLC (“Dolphin Pool Plastering,” “we,” “us,” or “our”).

These Website Terms of Use (“Terms”) govern your use of https://www.dolphinpoolplastering.com/ (the “Website”).

By accessing or using the Website, you agree to these Terms to the extent permitted by applicable law.

1. Website Information Is General Information

The information provided on this Website is intended for general informational and advertising purposes.

Descriptions of pool finishes, plaster, quartz, pebble finishes, repairs, acid washing, polishing, remodeling, and other services are provided to describe the types of services Dolphin Pool Plastering may offer.

Website information does not constitute a binding construction contract, warranty, guarantee, proposal, or promise to perform a particular scope of work.

The specific terms of any project will be established in the written agreement between Dolphin Pool Plastering LLC and the customer.

If there is a conflict between information on this Website and a fully executed written customer contract, the applicable written contract will control, subject to applicable law.

2. Estimates and Project Evaluations

Requests for estimates submitted through the Website are requests for information or evaluation and do not create an obligation for Dolphin Pool Plastering LLC to provide an estimate, accept a project, or enter into a contract.

Pricing and scope may depend upon an inspection of the property and pool, existing conditions, measurements, selected materials, requested options, access, site conditions, and other factors.

An estimate is not a guarantee that the final price will remain unchanged if the scope of work or relevant conditions materially change.

Any changes to an existing project should be documented in writing as required by applicable law and the customer's contract.

3. No Guarantee of Particular Results

Pool surfaces, finishes, repairs, acid washes, polishing, and other services are affected by existing conditions, materials, installation conditions, water chemistry, maintenance, environmental conditions, age, use, and other factors.

Dolphin Pool Plastering does not guarantee that a particular finish, repair, color, texture, appearance, or result will be identical to photographs or examples displayed on the Website.

Any express warranty provided for a particular project must be contained in the written warranty or written customer agreement applicable to that project.

4. Product Images and Finish Colors

Photographs and images displayed on the Website are provided for illustration and marketing purposes.

Actual installed pool finishes may vary from photographs, digital images, samples, or manufacturer images because of lighting, water conditions, photography, screen settings, aggregate distribution, installation conditions, surrounding materials, surface conditions, and other factors.

Customers should review available physical samples and product information before selecting a finish.

Where a manufacturer provides product specifications or warranties, those materials may be subject to the manufacturer's own terms and limitations.

5. Third-Party Products and Manufacturers

Dolphin Pool Plastering may use products and materials manufactured or supplied by third parties.

Manufacturer names, trademarks, product names, photographs, and descriptions remain the property of their respective owners.

Use of a manufacturer's product on a project does not necessarily mean that the manufacturer endorses Dolphin Pool Plastering or that Dolphin Pool Plastering is affiliated with the manufacturer unless expressly stated.

6. Website Photos

Photographs displayed on the Website are intended to show examples of work, materials, finishes, or services.

Unless otherwise indicated, photographs of completed projects are intended to represent work performed by or for Dolphin Pool Plastering LLC.

Photographs may not represent the exact scope, materials, conditions, or results of another customer's project.

7. Customer Responsibilities

Customers are responsible for providing accurate information concerning their property and requested work and for complying with reasonable instructions relating to access, pool use, water care, maintenance, and project conditions.

The customer's responsibilities for a particular project will be governed by the written agreement applicable to that project.

8. Website Availability

We attempt to keep the Website accurate and available, but we do not guarantee that the Website will always be available, uninterrupted, error-free, complete, or current.

We may modify, suspend, or discontinue any portion of the Website at any time.

9. Intellectual Property

Unless otherwise stated, content created by or for Dolphin Pool Plastering LLC and displayed on the Website, including text, logos, original photographs, graphics, and other materials, is protected by applicable intellectual-property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit Website content without permission, except as permitted by law.

Third-party trademarks, photographs, product names, and logos remain the property of their respective owners.

10. Prohibited Use

You agree not to use the Website to:

  • Violate applicable law;

  • Attempt to gain unauthorized access to the Website or related systems;

  • Introduce malicious code or harmful software;

  • Interfere with Website security or operation;

  • Scrape or collect information for unauthorized commercial purposes;

  • Impersonate Dolphin Pool Plastering LLC or another person; or

  • Use Website content in a misleading manner.

11. Third-Party Links

The Website may contain links to third-party websites.

We provide such links for convenience or informational purposes only.

Dolphin Pool Plastering LLC does not control and is not responsible for the content, availability, privacy practices, security, or terms of third-party websites.

12. No Waiver of Legal Rights

Nothing in these Terms is intended to waive, release, limit, or eliminate any right, remedy, obligation, warranty, or protection that cannot lawfully be waived, released, limited, or eliminated under applicable law.

These Terms do not replace or modify any mandatory requirements applicable to residential pool or spa contracts.

13. Applicable Law

These Terms will be interpreted under applicable Nevada law, except to the extent another law is required to apply.

Any dispute concerning the Website or these Terms will be subject to the jurisdiction and venue permitted by applicable law.

14. Changes to These Terms

We may update these Terms from time to time.

The Effective Date above will be updated when material changes are made.

Your continued use of the Website after an updated version becomes effective constitutes acceptance of the updated Terms to the extent permitted by law.

15. Contact

Questions regarding these Terms may be directed to:

Dolphin Pool Plastering LLC
Phone: (702) 985-3786
Email: dolphinpoolplastering@gmail.com

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